<?xml version="1.0" encoding="UTF-8" ?>
<modsCollection xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.loc.gov/mods/v3" xmlns:slims="http://slims.web.id" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-3.xsd">
 <slims:resultInfo>
  <slims:modsResultNum>7</slims:modsResultNum>
  <slims:modsResultPage>1</slims:modsResultPage>
  <slims:modsResultShowed>10</slims:modsResultShowed>
 </slims:resultInfo>
 <mods version="3.3" ID="4115">
  <titleInfo>
   <title>Penerapan Standar Operasional Prosedur Dalam Penanganan Keluhan Tamu Di Clay Craft Restoran Renaissance Hotel Oleh Waiter/</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Windraditya, I Wayan Agus</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">19.1.3.1.055</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Denpasar</placeTerm>
    <publisher>IPBI</publisher>
    <dateIssued>2022</dateIssued>
   </place>
  </originInfo>
  <slims:digitals/>
  <slims:image>T67.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="4165">
  <titleInfo>
   <title>Prosedur Sop Penanganan Keluhan Tamu Di Azul Beach Club, Bali Mandira Beach Resort &amp; Spa</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Arianta, Agus Setia</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">19.1.3.1.179</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Denpasar</placeTerm>
    <publisher>IPBI</publisher>
    <dateIssued>2022</dateIssued>
   </place>
  </originInfo>
  <slims:digitals/>
  <slims:image>T117.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="4129">
  <titleInfo>
   <title>Penerapan Sop Penanganan Keluhan Tamu Di Fire Restaurant W Bali Seminyak</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Revanza, I Kadek Rezananda</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">19.1.3.1.093</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Denpasar</placeTerm>
    <publisher>IPBI</publisher>
    <dateIssued>2022</dateIssued>
   </place>
  </originInfo>
  <slims:digitals/>
  <slims:image>T114.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="4090">
  <titleInfo>
   <title>Prosedur Penanganan Keluhan Tamu Di Reception Courtyard By Marriott Bali Nusa Dua Resort</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Okindani, Ni Made Putri Mega</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">19.1.3.1.004</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Denpasar</placeTerm>
    <publisher>IPBI</publisher>
    <dateIssued>2022</dateIssued>
   </place>
  </originInfo>
  <slims:digitals/>
  <slims:image>T98.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="4118">
  <titleInfo>
   <title>Peningkatan Kualitas Pelayanan Room Service Di Mandapa A Ritz-Carlton Reserve Melalui Penanganan Keluhan Tamu</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Putra, I Wayan Wiantara</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">19.1.3.1.059</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Denpasar</placeTerm>
    <publisher>IPBI</publisher>
    <dateIssued>2022</dateIssued>
   </place>
  </originInfo>
  <slims:digitals/>
  <slims:image>T97.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="4102">
  <titleInfo>
   <title>Prosedur Penanganan Keluhan Tamu di Kepitu Restaurant The Kayon Resort</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Widelia, Dewa Ayu Asri</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">19.1.3.1.034</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Denpasar</placeTerm>
    <publisher>IPBI</publisher>
    <dateIssued>2022</dateIssued>
   </place>
  </originInfo>
  <slims:digitals/>
  <slims:image>T49.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="4122">
  <titleInfo>
   <title>Penanganan Keluhan Tamu Di Senses Restaurant Of Ritz-Carlton Nusadua Bali</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Rimbaesa, I Gusti Ngurah Chandra</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">19.1.3.1.065</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Denpasar</placeTerm>
    <publisher>IPBI</publisher>
    <dateIssued>2022</dateIssued>
   </place>
  </originInfo>
  <slims:digitals/>
  <slims:image>T33.jpg.jpg</slims:image>
 </mods>
</modsCollection>
