Delivering Quality Service : Balancing Customer Perceptions and Expectations
- Edition
- -
- ISBN/ISSN
- -
- Collation
- 219 hlm ; 24 cm
- Series Title
- -
- Call Number
- 658.812 Zei-d
- Edition
- -
- ISBN/ISSN
- -
- Collation
- 219 hlm ; 24 cm
- Series Title
- -
- Call Number
- 658.812 Zei-d
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Found 1 from your keywords: Author : A.A Parasuraman Leonard L Berry
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