cover
The Service Profit Chain
Heskett, James L

Edition
-
ISBN/ISSN
0-684-83256-9
Collation
xvii + 301 hlm ; 24 cm
Series Title
-
Call Number
658.8 Hes-t

Edition
-
ISBN/ISSN
0-684-83256-9
Collation
xvii + 301 hlm ; 24 cm
Series Title
-
Call Number
658.8 Hes-t
cover
Managing in The Service Economy
Heskett, James L

Edition
-
ISBN/ISSN
0-87584-130-9
Collation
viii + 211 hlm ; 24 cm
Series Title
-
Call Number
658 Hes-m

Edition
-
ISBN/ISSN
0-87584-130-9
Collation
viii + 211 hlm ; 24 cm
Series Title
-
Call Number
658 Hes-m

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