Delivering Quality Service : Balancing Customer Perceptions and Expectations
- Edition
- -
- ISBN/ISSN
- -
- Collation
- 219 hlm ; 24 cm
- Series Title
- -
- Call Number
- 658.812 Zei-d
- Edition
- -
- ISBN/ISSN
- -
- Collation
- 219 hlm ; 24 cm
- Series Title
- -
- Call Number
- 658.812 Zei-d
Services Marketing: Integrating Customer Focus Across The Firm
- Edition
- -
- ISBN/ISSN
- 007-124496-4
- Collation
- xii; 708 hal; 26 cm
- Series Title
- -
- Call Number
- 658.8 Zei s
- Edition
- -
- ISBN/ISSN
- 007-124496-4
- Collation
- xii; 708 hal; 26 cm
- Series Title
- -
- Call Number
- 658.8 Zei s
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Found 2 from your keywords: Author : Valarie A Zeithaml
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