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cover
How To Manage Costumer Voice
Haryono, Budi

Edition
-
ISBN/ISSN
978-979-29-4000-8
Collation
viii, 112 hlm, 23 cm
Series Title
-
Call Number
658.812 Har-h

Edition
-
ISBN/ISSN
978-979-29-4000-8
Collation
viii, 112 hlm, 23 cm
Series Title
-
Call Number
658.812 Har-h
cover
Shanti, Shanti, Shanti Menemukan Tuhan di Dalam Diri
Prama, Gede

Edition
-
ISBN/ISSN
-
Collation
viii, 116 hlm, 18 cm
Series Title
-
Call Number
658.311 Pra-s

Edition
-
ISBN/ISSN
-
Collation
viii, 116 hlm, 18 cm
Series Title
-
Call Number
658.311 Pra-s
cover
Convention sales and services
Abbey, James

Edition
9
ISBN/ISSN
978-0-9620710-7-2
Collation
xv + 667 hlm ; 26 cm
Series Title
-
Call Number
647.95 Abb-c

Edition
9
ISBN/ISSN
978-0-9620710-7-2
Collation
xv + 667 hlm ; 26 cm
Series Title
-
Call Number
647.95 Abb-c
cover
Convention Sales and Services
Astroff, Milton

Edition
6
ISBN/ISSN
0-9620710-4-8
Collation
xi + 538 hlm ; 25 cm
Series Title
-
Call Number
647.95 Ast-c

Edition
6
ISBN/ISSN
0-9620710-4-8
Collation
xi + 538 hlm ; 25 cm
Series Title
-
Call Number
647.95 Ast-c
cover
The Marketing Plan Workbook
Makens, James C

Edition
-
ISBN/ISSN
0-13-558 065 x
Collation
xvi + 223 hlm ; 28 cm
Series Title
-
Call Number
658.8 Mak-t

Edition
-
ISBN/ISSN
0-13-558 065 x
Collation
xvi + 223 hlm ; 28 cm
Series Title
-
Call Number
658.8 Mak-t
cover
The Essence of Services Marketing
Payne, Adrian

Edition
-
ISBN/ISSN
0-13-284852-x
Collation
x + 253 hlm ; 23 cm
Series Title
-
Call Number
658.8 Pay-t

Edition
-
ISBN/ISSN
0-13-284852-x
Collation
x + 253 hlm ; 23 cm
Series Title
-
Call Number
658.8 Pay-t
cover
Hospitality Sales : A Marketing Approach
Shaw, Margaret

Edition
-
ISBN/ISSN
0-471-29679-1
Collation
x + 341 hlm ; 25 cm
Series Title
-
Call Number
647.94.068.8 Sha-h

Edition
-
ISBN/ISSN
0-471-29679-1
Collation
x + 341 hlm ; 25 cm
Series Title
-
Call Number
647.94.068.8 Sha-h
cover
Prinsip-prinsip Total Quality Service (TQS)
Tjiptono, Fandy

Edition
-
ISBN/ISSN
979-763-090-0
Collation
xii + 176 hlm ; 23 cm
Series Title
-
Call Number
658.812 Tji-p

Edition
-
ISBN/ISSN
979-763-090-0
Collation
xii + 176 hlm ; 23 cm
Series Title
-
Call Number
658.812 Tji-p
cover
Total Quality Management
Diana, AnastasiaTjipto, Fandy

Edition
-
ISBN/ISSN
979-731-087-6
Collation
xiv, 415 hlm, 23 cm
Series Title
-
Call Number
658.562 Tji-t

Edition
-
ISBN/ISSN
979-731-087-6
Collation
xiv, 415 hlm, 23 cm
Series Title
-
Call Number
658.562 Tji-t
cover
Services Marketing: Integrating Customer Focus Across The Firm
Valarie A Zeithaml

Edition
-
ISBN/ISSN
007-124496-4
Collation
xii; 708 hal; 26 cm
Series Title
-
Call Number
658.8 Zei s

Edition
-
ISBN/ISSN
007-124496-4
Collation
xii; 708 hal; 26 cm
Series Title
-
Call Number
658.8 Zei s
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